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mlwdp 
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Joined: 13 Dec 2018 Status: Offline Points: 25 |
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 Posted: 23 Oct 2020 at 1:43pm |
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Anybody here machine washed/tub washed and machine dried a one wash pair before the first wear?
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Mr. Q
whiskered 
Joined: 29 Aug 2014 Location: SF Bay Area Status: Offline Points: 9893 |
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Posted: 23 Oct 2020 at 4:12pm |
I've done it once. Expect some marbling
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Boyo
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Joined: 06 May 2013 Location: Long Island NY Status: Offline Points: 3696 |
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Posted: 23 Oct 2020 at 4:28pm |
Turn inside out, and soak them before washing, should minimize the discoloration... don’t machine dry
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Peregrino
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Joined: 20 Apr 2015 Location: Big Smoke Status: Offline Points: 326 |
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Posted: 28 Oct 2020 at 11:53am |
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Hi,
This is a question specifically to the bros across the pond.... I have a pair of LL Bean duck boots, which I have worn until the heel now needs replacing. I am aware that LL Bean no longer has a lifetime guarantee service and I am happy to pay $38+ postage to and from the US. Ok here's the rub I have had some correspondence with the customer service dept. and no one can guarantee that I won't be charged customs back in the UK. I am not purchasing the boots from the US, just sending them back to be repaired, so this is a service and not a purchase, so why should I incur customs charges a second time. Does anyone know if there is something they can stamp on the package which would make me exempt from paying a custom charge? Can someone please help me out. Thanks in advance.
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Sansome
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Joined: 20 Jan 2012 Location: California Status: Offline Points: 13502 |
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Posted: 28 Oct 2020 at 12:50pm |
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Declare them as a gift with a $20 value
Customs on $20 shouldn’t be much? |
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CSL
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anonymous Joined: 15 Feb 2014 Location: California Status: Offline Points: 19171 |
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Posted: 28 Oct 2020 at 1:52pm |
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I don't have a customs form handy but I know there are various options on there regarding the description of the contents. Hopefully one of those would suffice to avoid the unnecessary charge.
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Peregrino
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Joined: 20 Apr 2015 Location: Big Smoke Status: Offline Points: 326 |
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Posted: 28 Oct 2020 at 2:54pm |
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Thanks Sansome but I've already asked that they declare it at a nominal charge and they declined as it is illegal.
Thanks CSL, but how would I convey this information to LL Bean customer service? I would like to think they would be privy to the same information as you. |
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Sansome
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Joined: 20 Jan 2012 Location: California Status: Offline Points: 13502 |
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Posted: 28 Oct 2020 at 5:34pm |
I know the post office lady fairly well, at my local micro post office. I’ll ask and see what she thinks is proper. |
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mlwdp wrote: