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mlwdp View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mlwdp Quote  Post ReplyReply Direct Link To This Post Posted: 23 Oct 2020 at 1:43pm
Anybody here machine washed/tub washed and machine dried a one wash pair before the first wear?
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Mr. Q View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Mr. Q Quote  Post ReplyReply Direct Link To This Post Posted: 23 Oct 2020 at 4:12pm
Originally posted by mlwdp mlwdp wrote:

Anybody here machine washed/tub washed and machine dried a one wash pair before the first wear?

I've done it once. Expect some marbling
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Boyo View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Boyo Quote  Post ReplyReply Direct Link To This Post Posted: 23 Oct 2020 at 4:28pm
Originally posted by mlwdp mlwdp wrote:

Anybody here machine washed/tub washed and machine dried a one wash pair before the first wear?

Turn inside out, and soak them before washing, should minimize the discoloration... don’t machine dry
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Peregrino Quote  Post ReplyReply Direct Link To This Post Posted: 28 Oct 2020 at 11:53am
Hi,

This is a question specifically to the bros across the pond.... I have a pair of LL Bean duck boots, which I have worn until the heel now needs replacing. I am aware that LL Bean no longer has a lifetime guarantee service and I am happy to pay $38+ postage to and from the US. Ok here's the rub I have had some correspondence with the customer service dept. and no one can guarantee that I won't be charged customs back in the UK.  I am not purchasing the boots from the US, just sending them back to be repaired, so this is a service and not a purchase, so why should I incur customs charges a second time. Does anyone know if there is something they can stamp on the package which would make me exempt from paying a custom charge? Can someone please help me out. Thanks in advance.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Sansome Quote  Post ReplyReply Direct Link To This Post Posted: 28 Oct 2020 at 12:50pm
Declare them as a gift with a $20 value
Customs on $20 shouldn’t be much?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote CSL Quote  Post ReplyReply Direct Link To This Post Posted: 28 Oct 2020 at 1:52pm
I don't have a customs form handy but I know there are various options on there regarding the description of the contents. Hopefully one of those would suffice to avoid the unnecessary charge.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Peregrino Quote  Post ReplyReply Direct Link To This Post Posted: 28 Oct 2020 at 2:54pm
Thanks Sansome but I've already asked that they declare it at a nominal charge and they declined as it is  illegal.
Thanks CSL, but how would I convey this information to LL Bean customer service? I would like to think they would be privy to the same information as you.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Sansome Quote  Post ReplyReply Direct Link To This Post Posted: 28 Oct 2020 at 5:34pm
Originally posted by Peregrino Peregrino wrote:

Thanks Sansome but I've already asked that they declare it at a nominal charge and they declined as it is  illegal.
Thanks CSL, but how would I convey this information to LL Bean customer service? I would like to think they would be privy to the same information as you.


I know the post office lady fairly well, at my local micro post office.
I’ll ask and see what she thinks is proper.
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